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Cancel the Order

CANCEL THE ORDER

We can cancel the order for you if you contact us as soon as possible after your purchase.

The order in process:

1. If you contact us within 24 hours before your order is shipped after your payment is completed, 5% of the total order will be charged as a transaction fee.

2. If after 24 hours, 10% of the total order will be charged as transaction and processing fees.

The order already shipped:

1. Orders cannot be canceled once the package has been shipped. And I hope you can understand.

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Note: If you request a repair, an exchange or the cancellation of your order, you must first contact us via our service email: support@brostrend.com We will not provide any exchange, return or repair service on returned items without our authorization, and any loss will be covered by customers.